Cookie Policy

This is the Cookie Policy for TPG DisableAids Ltd.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site’s functionality. 

We also include third-party re-marketing cookies that we may use from time to time and why. There are also tips how you can opt-out, should you wish. This may be helpful with other websites.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.

The Cookies We Set

Essential information we collect

In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to: remember who you are after you log in so that you do not need to authenticate at each click; monitor if our website is running with the high performance, we are dedicated to providing; let you browse between products without having to start back from the home page at each click; remember if you put something in your shopping cart before you decide to checkout; and control that your data is processed securely.

We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

Order information you expressly provide

If you buy something from our store, we will need more specific information about you. To fully process your order and ship the products you selected, we need your personal data such as your first and last name, your email address and you’re shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalise your purchase with the payment.

Accounts

You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all your information over again -- you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also allow you the possibility to easily withdraw your consent 

Partial Purchases

If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.

Forms related cookies

When you submit data to through a form such as those found on contact us pages or comment forms cookies may be set to remember your user details for future correspondence.

Personalisation

We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalised experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.

Functional 
Functional cookies collect information about the use of a website and help improve how the website works. These cookies can, for example, show which are the most visited pages, help document problems with a website and show whether advertising on a website has been effective or not.

Functional cookies do not collect information that identifies a user personally and all information collected by function cookies is anonymous.
Functional cookies allow the website to remember the choices you make, to improve your experience on the website and provide you with customized content when appropriate. Without these types of cookies, we cannot tailor our services to your wishes.

Stripe 

Stripe is one of our payment solutions that uses cookies to ensure that security and order placement work correctly. Here you will find Stripe's privacy policy.

Google Tag Manager 
GTM is used on our website to be able to add and remove code snippets on the site and handle scripts. Among other things, they can enable us to make your experience on the site as relevant as possible by measuring traffic and behaviour. 

Name of cookie

Storage time

Description

_gcl_au 

3 months

Used by Google AdSense to measure web page conversions


Here is Google's privacy policy.


2.3 Analysis
These cookies are used to monitor and track visitors' behaviour on our website. 

Cookies for this purpose: 
Google Analytics
This tool is used to analyse different types of customer behaviour on our website, such as which pages you clicked on or what type of device you visited us from.

Name of cookie

Storage time

Description

_ga

2 years

Used to distinguish users and website use via, for example, session, visitor and campaign data via an anonymous ID.

_gid

24 hours

Used to distinguish users.

_dc_gtm_<property-id>

1 minute

Used to restrict the request rate.

_utma,_utmt,_utmb,_utmc,_utmz,_utmv

From 10 minutes to 2 years

Used to analyze data about user behaviour.


Here's the Google Analytics Privacy Policy.  


2.4 Marketing
Marketing cookies are used to deliver ads that are relevant to you and your interests, or to limit the number of times you see the same ad on a website. These types of cookies are also used to help measure the efficiency of an advertising campaign. These cookies can be used to remember what you looked at when you visited a website. We use this information to provide you with personalized content recommendations and for marketing communications. We may combine the information collected by these cookies with other information that you have provided to us.

Cookies for this purpose: 
Google Adwords via Google Analytics
AdWords is used to measure conversions and to use remarketing lists to target advertising to different audiences and thus be able to show more relevant ads on Google and within the Google ad network. Google AdWords retrieves data from our feature cookie and via our analysis tool Google Analytics. For more information about remarketing via Google, read our Privacy policy.

Name of cookie

Storage time

Description

_gac_<property-id> 

90 days

Contains campaign-related information for the user. Google Ads conversion tags on the website read this cookie.


Here's the Google AdWords Privacy Policy.

Social Media Buttons

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, LinkedIn etc, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. We don't control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

Disabling Our Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (Review topic below). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.

 

How to enable and disable cookies using your browser:

Google Chrome

  • Click the wrench icon on the browser toolbar
  • Select Settings
  • Click ‘Show advanced settings’
  • In the “Privacy” section, click the ‘Content settings’ button
  • To enable cookies in the “Cookies” section, pick ‘Allow local data to be set’, this will enable both first-party and third-party cookies. To allow only first-party cookies pick ‘Block all third-party cookies without exception’
  • To disable cookies, in the “Cookies” section, pick ‘Block sites from setting any data’
  • Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Microsoft Internet Explorer 6.0, 7.0, 8.0

  • Click on 'Tools' at the top of your browser window and select 'Internet Options'
  • In the options window navigate to the 'Privacy' tab
  • To enable cookies: Set the slider to ‘Medium’ or below
  • To disable cookies: Move the slider to the top to block all cookies
  • Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.Microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Mozilla Firefox

  • Click on 'Tools' at the browser menu and select ‘Options’
  • Select the Privacy panel
  • To enable cookies: Check ‘Accept cookies for sites’
  • To disable cookies: Uncheck ‘Accept cookies for sites’
  • Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Opera

  • Click on 'Setting’ at the browser menu and select 'Settings'
  • Select ‘Quick Preferences’
  • To enable cookies: check “Enable Cookies”
  • To disable cookies: uncheck “Enable Cookies”
  • Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera SoRACware: www.opera.com/browser/tutorials/security/privacy/.

Safari on OSX

  • Click on 'Safari’ at the menu bar and select the 'Preferences' option
  • Click on 'Security'
  • To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
  • To disable cookies: In the ‘Accept cookies’ section select ‘Never’
  • Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
  • All other browsers
  • Please look for a “help” function in the browser or contact the browser provider.

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

Third Party Tracking Tools

We also use third party tracking tools to improve the performance and features of our website. These third-party tracking tools are designed to collect only Non-Personal Information about your use of our website. However, you understand that such tools are created and managed by parties outside of our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

The use of the collected data

The data is collected to allow us to provide our services, as well as for the following purposes: Remarketing and Behavioural Targeting, Advertising, Analytics, Interaction with external social networks and platforms.

Detailed information on the processing of collected data

Personal data is collected for the following purposes and using the following services:

  • Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

    • Google AdWords conversion tracking (Google)

Google AdWords conversion tracking is an analytics service provided by Google, Inc. that connects data from the Google AdWords advertising network with actions performed on our website. Data collected: Cookie and Usage Data. Google’s Privacy Policy

    • Google Analytics (Google)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of our website, to prepare reports on its activities and share them with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. Data collected: Cookie and Usage Data. Google’s Privacy Policy – Opt Out

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us.