Claiming VAT Relief

If you are disabled or have a long-term illness, then you are eligible for buying some products without VAT for your own personal or domestic use. You aren’t eligible if you are elderly, frail but otherwise not disabled, and equally, you can’t claim if you have a temporary condition, such as a broken leg. It isn’t possible to claim exemption if you are buying for a number of people (for example, in a residential home), but you can claim if you are buying on behalf of someone else who meets the criteria, such as a parent buying products for the use of a child with a disability or someone buying for their partner. Charities may also be able to claim VAT exemption, when buying products that will be made available to a disabled person.

How do you get the products without paying VAT?

You have to claim before you pay, and the supplier will then deduct the VAT from the price they charge you. Usually, this is done by completing and signing a form which states that you are eligible.

How do I claim VAT relief?

The prices shown on our website for products and shipping include VAT. When ordering online, VAT is automatically removed if the conditions of VAT relief are met. If the contents of your basket exceed the personal limit, the 'VAT Declaration' step will be shown. By completing our online 'VAT Declaration' you are agreeing to these terms and conditions and that you are claiming relief from Value Added Tax under Group 12 of Schedule 8 to the Value Added Tax Act of 1994.

More information can be found at www.hmrc.gov.uk

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VAT Exemption Declaration Form

Full Name of Disabled Person*

Email Address*

Qualifying Condition/Disability* Please select a condition Chronic Physical Disability Visual Impairment Hearing Impairment Mobility Issues Learning Disability Mental Health Condition Diabetes Arthritis Terminal Illness Other Condition (please specify)

Please Specify Your Condition*

Declaration*

I declare that:

• I have a chronic illness or disability
• The goods are for my personal or domestic use
• I understand that making a false declaration is an offence

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VAT Exemption Declaration Form

Full Name of Disabled Person*

Email Address*

Qualifying Condition/Disability* Please select a condition Chronic Physical Disability Visual Impairment Hearing Impairment Mobility Issues Learning Disability Mental Health Condition Diabetes Arthritis Terminal Illness Other Condition (please specify)

Please Specify Your Condition*

Declaration*

I declare that:

• I have a chronic illness or disability
• The goods are for my personal or domestic use
• I understand that making a false declaration is an offence

Submit Declaration

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